Privacy Policy: How We Protect Your Information.

At The Ina Collective, your trust is the foundation of our relationship. As an artisanal brand, I am committed to protecting your privacy and handling your personal information with the same care and respect I put into crafting my jewelry. This policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

The Information Necessary for Your Experience.

To provide you with a rewarding experience, I collect certain information when you interact with the site:

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, and contact details (email and phone number). This allows us to process your order and coordinate local courier delivery in Trinidad.
  • Communication Data: If you contact us via our Contact Page or inquire about custom made jewelry, we keep a record of that conversation to better serve your creative needs.
  • Technical Data: Like most websites, I automatically collect certain information about your device, including your IP address and how you interact with the site, to ensure everything runs smoothly.

Providing Luxury Service.

I use your data primarily to fulfill our promise to you. This includes:

  • Order Fulfillment: Processing payments and shipping your handcrafted treasures.
  • The Craftsmanship Guarantee: Maintaining records of your purchase dates to honor my 3-month craftsmanship guarantee.
  • Personalized Updates: If you have joined our Collective , I use your email to share exclusive drops and private offers. You may opt-out of these at any time.

Protecting Your Data.

I will not sell your personal information. I only share data with trusted third parties who help me operate, such as:

  • Shipping Partners: Local couriers in Trinidad who need your address to bring your treasures home.
  • Payment Processors: Secure platforms that handle your financial transactions (the site does not store your credit card details on our servers).
  • Analytics: Tools that help me understand how our community uses the site so I can continue to improve.

Your Choices.

You have the right to access, correct, or delete the personal information that’s held about you. If you would like to make a request, please reach out via my Contact Page.

A Secure Space.

I implement standard security measures to protect your data. While no method of transmission over the internet is 100% secure, I strive to use commercially acceptable means to protect your personal information.

Changes to This Policy.

I may update this policy occasionally to reflect changes in my practices or for legal reasons. You’re encouraged to review this page periodically.

Contact Us.

If you have questions about our privacy practices, please contact me: